Privacy & website terms.

1. About Us

This website is operated by Foshan Kelvcoop Technology Co., Ltd. (佛山科旅共创科技有限公司), trading under the brands Kelvcoop and Travel Science (“Kelvcoop”, “we”, “us” or “our”).

We develop and manufacture portable compressor refrigeration products and provide wholesale, OEM, ODM and private-label services to distributors, importers, retailers, vehicle-accessory brands and other business customers.

Registered address:

Room 1413, Linde International, Ronggui, Shunde, Foshan, Guangdong, China

Official website:

https://kelvcoop.com

Contact email:

info@kelvcoop.com

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you:

• visit our website;
• contact us by email or through an inquiry form;
• request a quotation, catalogue, specification sheet or sample;
• discuss an OEM, ODM, wholesale or private-label project;
• communicate with our sales, technical or after-sales teams.

This website is primarily intended for business customers and professional buyers.

3. Information We Collect

3.1 Information You Provide

We may collect information that you voluntarily provide, including:

• name and job title;
• company name and business type;
• business email address and telephone number;
• country or region;
• target market and sales channel;
• requested product series, model or capacity;
• estimated order quantity;
• branding, packaging and customization requirements;
• certification, logistics and delivery requirements;
• messages, drawings, documents and attachments submitted as part of a business inquiry;
• correspondence relating to quotations, samples, orders, production and after-sales support.

Please do not submit government identification numbers, payment-card information or other sensitive personal information through the website unless we specifically request it through an authorized business process.

3.2 Information Collected Automatically

When you visit the website, we or our service providers may automatically collect:

• IP address;
• browser and device type;
• operating system;
• referring website;
• pages viewed and time spent on the website;
• approximate country or region;
• technical logs, error records and security information;
• cookie and analytics identifiers where permitted.

We may use Google Tag Manager, Google Analytics or similar tools to understand website performance and visitor interaction.

4. How and Why We Use Information

4.1 Responding to Business Inquiries

To:

• respond to product and pricing inquiries;
• prepare quotations and product recommendations;
• provide catalogues, specification sheets and technical documents;
• arrange samples;
• assess OEM, ODM and private-label requirements;
• communicate about production, delivery, logistics and support.

4.2 Performing or Preparing a Business Transaction

To take steps requested by you before entering into a contract and to perform obligations arising from quotations, purchase orders, sales contracts or other commercial arrangements.

4.3 Website Operation and Security

To:

• operate and maintain the website;
• diagnose faults;
• prevent fraud, abuse and unauthorized access;
• protect website and server security;
• improve functionality and user experience.

4.4 Analytics and Improvement

To understand how visitors use the website, evaluate page performance and improve our products, content and services.

Where required by applicable law, we will obtain consent before using non-essential analytics cookies or similar tracking technologies.

4.5 Legal and Compliance Purposes

To:

• comply with applicable laws and regulations;
• maintain business, tax, customs and transaction records;
• respond to lawful requests from authorities;
• establish, exercise or defend legal claims;
• protect our rights, intellectual property and commercial interests.

4.6 Business Communications

We may send requested product information or project-related updates.

We will send promotional email communications only where permitted by applicable law. You may opt out at any time by using the unsubscribe method provided or by contacting us.

5. Cookies and Similar Technologies

The website may use the following categories of cookies:

• Essential Cookies — Required for basic website functionality, security and page delivery.
• Preference Cookies — Used to remember settings such as language, theme or other visitor preferences.
• Analytics Cookies — Used to understand website traffic and page performance.

Where required by law, analytics or other non-essential cookies will only be activated after you provide consent.

You may manage cookies through the cookie settings provided on the website or through your browser settings. Blocking some cookies may affect certain website functions.

6. How We Share Information

We do not sell personal information for monetary consideration.

We may disclose information only where reasonably necessary to:

• website-hosting and cloud-service providers;
• analytics and technical-service providers;
• email, file-storage or inquiry-delivery providers;
• logistics, certification, testing or professional-service providers involved in a requested project;
• accountants, auditors, lawyers and insurers;
• public authorities where disclosure is legally required;
• a successor entity in connection with a merger, restructuring, financing or transfer of business assets.

Service providers are permitted to process information only for the services they provide to us and subject to appropriate confidentiality and security obligations.

7. International Data Processing

Kelvcoop operates from China and works with customers and service providers in different countries.

Your information may therefore be processed or stored in China or in other jurisdictions where our service providers operate.

Where required by applicable law, we take reasonable measures to protect international transfers, including contractual safeguards and limitations on service-provider access.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy.

As a general guideline:

• initial inquiry records may be retained for up to 24 months after the last meaningful business communication;
• quotation, sample and project records may be retained while a potential transaction remains active;
• order, payment, export, warranty and transaction records may be retained for longer periods where required by law, contract, tax, customs, accounting or dispute-resolution obligations;
• analytics information is retained according to the settings of the relevant analytics provider.

We may delete or anonymize information when it is no longer required.

9. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse or loss.

However, no website, email system or internet transmission method can be guaranteed to be completely secure.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

• request access to personal information relating to you;
• request correction of inaccurate or incomplete information;
• request deletion of information;
• request restriction of certain processing;
• object to certain processing activities;
• withdraw consent where processing is based on consent;
• request a portable copy of certain information;
• opt out of direct-marketing communications;
• lodge a complaint with an applicable data-protection authority.

We may need to verify your identity before processing a request.

Some requests may be limited where retention or processing is required by law, contract, tax, customs, security or legitimate dispute-resolution needs.

Requests may be submitted to:

info@kelvcoop.com

We will respond without undue delay and within the period required by applicable law.

11. Children’s Privacy

This website is intended for business users and is not directed to children.

We do not knowingly collect personal information from children through this website. Contact us if you believe a child has submitted information to us.

12. Third-Party Links

The website may contain links to social-media platforms, logistics providers, certification organizations or other third-party websites.

Third parties operate under their own terms and privacy policies. We are not responsible for their content, security or data-processing practices.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, legal obligations or data-processing practices.

The revised version will be published on this page with an updated “Last Updated” date.

14. Contact Us

Questions or requests concerning this Privacy Policy may be sent to:

Foshan Kelvcoop Technology Co., Ltd. (佛山科旅共创科技有限公司)

Room 1413, Linde International, Ronggui, Shunde, Foshan, Guangdong, China

Email: info@kelvcoop.com

1. Acceptance of These Terms

These Terms of Use govern access to and use of the Kelvcoop website.

By accessing or using the website, you agree to these Terms and acknowledge the Privacy Policy.

If you do not agree, you should stop using the website.

2. Website Operator

The website is operated by:

Kelvcoop, 科旅共创

Trading under the brands:

Kelvcoop / Travel Science

Registered address:

1413 Linde International Ronggui, Shunde, Guangdong.

Contact:

info@kelvcoop.com

3. Website Purpose

The website provides information about portable compressor refrigeration products and related wholesale, OEM, ODM and private-label services.

Website content is intended for general business evaluation and does not constitute:

• a binding offer;
• a final quotation;
• a guaranteed product specification;
• professional legal, certification, engineering or logistics advice;
• a sales contract.

A binding transaction arises only through a written quotation, purchase order, sales contract or other document expressly accepted by the relevant parties.

4. Intellectual Property

Unless otherwise stated, website content is owned by or licensed to Kelvcoop and is protected, to the extent provided by applicable law, by copyright, trademark, design, trade-secret and other intellectual-property rights.

Protected content may include:

• brand names and logos;
• product photographs and videos;
• product appearance and industrial designs;
• technical drawings and diagrams;
• website copy and product descriptions;
• catalogues and specification documents;
• page layouts, graphics and visual assets;
• technical solutions, tooling concepts and project materials.

5. Permitted Use

You may view, download or print website content solely for legitimate internal business evaluation, sourcing and purchasing purposes.

Unless we provide prior written authorisation, you may not:

• reproduce or distribute website content for commercial reuse;
• remove copyright, trademark or ownership notices;
• use our content to market unrelated or competing products;
• copy or imitate product designs, tooling, drawings or technical solutions;
• create misleading associations with Kelvcoop;
• use the Kelvcoop or Travel Science brands without permission;
• resell, sublicense or commercially exploit website materials.

6. Product Information

We aim to provide accurate and current product information. However:

• specifications, capacities, dimensions, weights, materials and loading quantities may be revised;
• images may show optional configurations, prototypes or presentation samples;
• colours may vary depending on screens, production batches and materials;
• loading estimates depend on carton dimensions, loading method, pallet use and container conditions;
• performance may vary according to ambient temperature, power supply, installation and operating conditions.

Website information is for reference only.

Specifications expressly confirmed in a signed quotation, purchase order or sales contract will take precedence. Website updates will not override terms already confirmed in an executed agreement.

7. Container Loading Calculator

The container loading calculator provides planning estimates based on the product data and assumptions entered or selected.

Results are not a guarantee of final loading quantity.

Actual loading may differ due to:

• carton tolerances;
• container internal dimensions;
• loading orientation;
• pallets, protective materials or accessories;
• weight restrictions;
• local transport rules;
• mixed-model loading conditions.

Final loading plans should be confirmed before shipment.

8. Quotations, Samples and Orders

Prices, minimum-order quantities, tooling costs, sample charges, lead times, certification costs and delivery terms are confirmed separately for each project.

No website content creates an obligation to accept an order or supply a particular product.

We may decline or suspend an inquiry or order where:

• required information is incomplete;
• compliance or payment risk cannot be resolved;
• the requested product or configuration is unavailable;
• the request may infringe third-party rights;
• the project is technically or commercially impracticable.

9. User Submissions

You are responsible for ensuring that information, files, trademarks, packaging designs and other materials submitted to us:

• are accurate;
• may lawfully be provided and used;
• do not infringe third-party intellectual property or privacy rights;
• do not contain malicious code.

Submitting materials for a project authorises us to review and use those materials only as reasonably necessary to evaluate or perform the requested cooperation.

Confidential project information should be governed by a separate nondisclosure agreement where appropriate.

10. Prohibited Conduct

You may not:

• submit fraudulent company information or false purchase requests;
• impersonate another person or organisation;
• send spam or malicious repeated inquiries;
• upload illegal, defamatory, discriminatory or infringing content;
• introduce malware or harmful code;
• probe, bypass or interfere with website security;
• disrupt website or server operation;
• use unauthorised automated tools to extract website content for commercial reuse;
• bypass technical access restrictions;
• attempt to obtain confidential quotations, drawings or project data without authorisation.

This section does not prohibit ordinary search-engine indexing that respects applicable technical instructions such as robots.txt.

11. Third-Party Websites

The website may link to third-party platforms and services.

We do not control and are not responsible for third-party content, availability, security, terms or privacy practices.

Accessing third-party websites is at your own risk.

12. Website Availability

We may modify, suspend or discontinue any part of the website without prior notice.

We do not guarantee that:

• the website will always be available;
• access will be uninterrupted;
• all errors will be corrected immediately;
• the website will be free from harmful components;
• all content will remain available indefinitely.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

We disclaim warranties that are not expressly stated in a signed commercial agreement, including implied warranties of accuracy, merchantability, fitness for a particular purpose and non-infringement.

Nothing in these Terms excludes rights or warranties that cannot lawfully be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Kelvcoop will not be liable for indirect, incidental, special or consequential losses arising solely from use of, or inability to use, the website.

This may include loss of profit, business opportunity, data or anticipated savings.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability arising from fraud, willful misconduct or other mandatory legal obligations.

Liability relating to products, orders, delivery or commercial cooperation will be governed by the applicable quotation, purchase order or sales contract.

15. Governing Law and Disputes

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles.

The parties should first attempt to resolve any website-related dispute through good-faith negotiation.

Where negotiation fails, the dispute will be submitted to the competent People’s Court located in:

[CITY OF THE WEBSITE OPERATOR’S REGISTERED ADDRESS], Guangdong Province, China

This section does not override mandatory rights or jurisdiction rules that apply under applicable law.

16. Changes to These Terms

We may update these Terms periodically.

The revised Terms take effect when published on this page, unless a later effective date is stated.

Changes to website Terms will not retroactively modify a signed quotation, purchase order or sales contract.

17. Language

Translations may be provided for convenience.

Where legally permitted and where the language versions differ, the English version will control the interpretation of these website Terms.

Formal transaction documents will be interpreted according to the governing-language clause stated in those documents.

18. Contact

Questions concerning these Terms may be sent to:

info@kelvcoop.com